Turns Out Talking is a Great Way to Communicate

The ABA recently posted an article in its Law Practice Management (LPM) section with the following title – and I kid you not – “How ‘Pointless Interaction’ Helped Law Firm Communication .” Naturally, I was intrigued. I expected a study of some sort or statistics at least… but instead I got this:

Surveys of young lawyers’ attitudes show [that] they report feeling “isolated, overspecialized and dehumanized… So any initiative that treats them like individuals and communicates with them like humans will enhance morale and improve retention.

But what I really loved was this little nugget:

As the lawyers got to know each other, they warmed to each other, floated ideas and formed collaborative alliances.

Wow, what an enlightened concept! Talking to your employees leads to productive collaboration. I’ll be the first to admit that technology has greatly facilitated our job as attorneys – it is after all a reason why PracticeHacker even exists – but have we seriously gotten to the point where gadgets have replace actual human interaction?

Hmmm, well, I’ll think about that.  After I respond to the text message I just received.


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