Google Spreadsheets as your CRM System
While I’ve tried to make Practicehacker the #1 place to find tools, tips, techniques, and technology for small firms and solo’s, how often do I feature a true practice hack? A better, smarter, faster, or cheaper way of getting things done? Not often enough. But this is the real deal. A genuine hack born out of the need to track contacts (i.e. CRM) using a free tool that doesn’t even seem suited for the task. Software Advice provides the full hack here.
Actually, I’ve used a hack like this one for years, but not in the CRM context. Instead I’ve used it to track the progress of cases and keep my staff informed by having the spreadsheet send automatic updates each time something changes. Simple, free, awesome. Now that’s practice hacking!
Ed. Note: If you have hacks of your own or know anyone that does, please encourage them to contact me at mhedayat@mha-law.com or just add their comment to this post. I’d love to be able to feature one of these hacks every week (or more often if I can). You’ll get full credit of course, and you’ll be helping your fellow lawyers and legal professionals to do things that much better. 
