Archive for the ‘SaaS’Category

The Hosted Apps Dilemma

This recent piece in ComputerWorld highlights the growing interest in hosted Microsoft Exchange. No surprise; but why now? And if you use Hotmail or Gmail, you may even ask why hosted Exchange is worthwhile at all. If so, consider this:

First, hosted Exchange offers full-featured contacts, calendaring, and e-mail in tight integration, just like the Outlook on your desk. Meanwhile, it spares users the typical pain in the ass features of a self-hosted Microsoft product: compatibility issues, upgrades, backup problems, disaster-recovery, smartphone support, spam filtering, patching, etc. In effect, with hosted Exchange you get your own “virtual e-mail server” in a secure, faraway datacenter, but only pay for what you use, usually on a monthly basis. Microsoft has been using this deployment model for some time in the educational market and it has worked.

Second, whereas Microsoft takes a top down approach to security, Google generally works from the bottom up. For instance, Google generally starts with consumer-facing products and scale them upwards until they can work in an enterprise environment. Thus Gmail, Google Calendar, GTalk, and a host of Google consumer toys has been integrated and reborn as Google Apps. Microsoft on the other hand usually starts with enterprise products, makes an obscene amount of money via licensing, and scales down to smaller business and consumers. This was the genesis of Outlook.

Third, consider that the gap between Google Apps and Microsoft Office is getting narrower all the time. And with its Office 365 product Microsoft is blurring the line between it and Google even further. Office 365 retains the look and feel of MS Office, while saving the organization tons of money and virtually eliminating the need for beefed-up IT departments (sorry IT guys).

As with all technology, lawyers are the last to know. Once the cat is out of the bag though, news spreads fast. Your opponents are going to take every advantage they can, so you should too. Ultimately hosted applications such as Exchange and web-based applications like Office 365 and Google Apps are the future. And why not: law firms are about serving clients, not endlessly fiddling with their IT infrastructure.

ABA TechShow 2011

As most readers know, I write a column for NYC-based TechnoLawyer called SmallLaw (formerly known as, no joke, “Crazy Mazy”). Anyhow, as TechnoLawyer’s intrepid Chicago reporter I’ve written about the ABA TechShow since 2008; and before that for this blog.

Here are the 12 videos we shot at this year’s TechShow. Feel free to subscribe to my YouTube Channel for more legal tech news and check out my TechnoLawyer pieces as well.

Google Apps: the Big Reveal

Check out the video at Google Apps for Business

Hey Microsoft, stick this in your hard driveGoogle Apps for Business, already fast gaining ground with both Fortune 500 and SMB customers with its dead simple suite of cloud-driven, maintenance-free business applications, just brought the smack down, introducing over 60 new applications (all Google properties) to every account for the bargain price of $0/month.  Game, set, match.

Posted via email from practice (redux)

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Clio + Google Apps = Love

Last week legal SaaS pioneer Clio did something extraordinary; they acknowledged the 800 lb. gorilla that I had been pointing out for 2 years. Yes, I’m talking about Google Apps. And yes, this is one more sign that if the Mohammad won’t go to the SaaS mountain then the mountain must come to Mohammad. Which is exactly what Clio did.

I have pushed for complete Google Apps/Clio integration since day 1. Even as Clio launched at the ABA Tech Show 2 years ago I could see that it was made for Google Apps and vice verse. Sadly, it seemed as if nobody at Clio agreed. Or at least they didn’t share my faith that the marriage would be worth the time, the pain, or the expense … until now.

What does this mean to small firms and solos? To begin with, if like me you’ve been experimenting with alternatives in an effort to break the iron grip of overpriced desktop-based systems, you’ve probably managed to scatter contacts, addresses, appointments, and documents across a range of applications like Net Documents, Google Apps, Zoho, Outlook, Word, Excel, and CRM apps such as those hosted by Salesforce.com. That means fragmentation, lack of interoperability, lack of real-time updates … in other words, a mess. But you can now consolidate that information onto Clio or Google Apps (both provide easy loading features for data), then share it effortlessly and permanently. Other features you can now take advantage of include these

  • Clio can now be found on Google Apps Marketplace and effortlessly added to Google Apps. As long as you have a Clio subscription you have full interaction;
  • One-time sign on – users only need to enter a password once to access both environments and can access Clio directly from the Google Apps navigation bar;
  • Synchronization of Clio contacts and Calendar entries with those in Google Apps, and vice-versa (this is the Big One because it ensures maximum coverage);
  • E-mail integration between Clio and Google Apps mail (i.e. Gmail for Business) via Clio’s recently-released “email drop-box” functionality.

Naturally this is not the last time Clio or another SaaS provider will bow in Google’s direction; or even Microsoft’s. Office 2010 has made a number of strides in online functionality that may yet tip the scales in the company’s favor. Beyond that, the next advancements in bringing lawyers’ desktops and browsers together may come from any of the many innovators in this field including Zoho, Zimbra, OpenOffice, etc. Only time will tell. But it will sure be fun to watch.

Posted via email from practice (redux)

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Clio adds batch-billing feature

Clio has just introduced batch billing and printing – which means you can now generate bills for all un-invoiced time in two clicks and create a single, print-ready PDF of all open bills.

To use the feature, visit the New Bill page under the Bills tab to multi-select clients and matters.

Then click Generate Bills and review the output. Select the bills for which you want to create a PDF and click Print BIll(s).

Pretty easy. And a nice feature-add. Way to go guys.

Posted via web from practice (redux)

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04 2010

Ten minutes with Jack Newton

Written by Rob Ameerun | 11 April 2010

Ten Minute interview series This month we interviewed the President of Clio, Jack Newton. Clio is a very successful web-based practice management system targeted specifically at the needs of sole practitioners and small firms. Jack talks about the competition, the future of the iPad and other mobile devices in the legal technology industry, why Software as a Service will also be adopted by larger law firms in the future, the confidentiality issues regarding cloud computing, and much more.

Our “Ten Minutes” interview series is also available as podcast on iTunes. To subscribe, go to the iTunes store and search for “Legal IT Professionals”. Alternatively, you can click this link.

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04 2010